Unlock a Premier IT Opportunity in Australia
Ditch “Geek” status, call The HelpDesk™

Established in 1998 with over 26 years of history servicing Australian consumers,  The HelpDesk™ offers a rare opportunity to acquire a well-established IT business with a loyal client base and a strong reputable trusted brand presence in the Australian Information Technology market. Don’t miss your chance to own and further capitalise on this thriving enterprise.

Meet Rick Piccinich

Rick Piccinich has been the driving force behind its transformation into one of Australia’s most trusted IT service providers.

With a passion for technology and a commitment to customer satisfaction, Rick has grown the business from a small startup into a trusted brand in IT Sales & support, serving a diverse range of clients across the country. His hands-on approach and dedication to excellence have earned The HelpDesk™ a reputation for reliability, innovation, and top-tier service. Under Rick’s leadership, the business has flourished, continuously adapting to the ever-changing tech landscape and staying ahead of industry trends.

Passing of the torch,

Rick is offering the opportunity for a new owner to step in and continue the legacy he has built.

Recurring and Reliable Income Streams

Domain Names

A Steady Revenue Stream: The HelpDesk™ boasts a strong portfolio of clients who opt-in for domain renewals annually, providing a reliable and recurring income source for the business.

Website Hosting

Reliable Income from Hosting Services: The HelpDesk™ maintains a substantial client base for website hosting, ensuring a steady flow of recurring revenue and long-term customer relationships.

Microsoft365

Our extensive Microsoft 365 service offerings have cultivated a loyal customer base, generating consistent and recurring income through subscription renewals and support services.

Digital Assets:
A Powerful Online Ecosystem

Leverage an Established Digital Presence Across Key Websites, Social Media Platforms, and Strategic Online Listings to Drive Continued Growth and Client Engagement.

Comprehensive Web Presence:
Two Key Domains for Maximum Reach

The HelpDesk™ operates two well-established websites, thd.net.au and thehelpdesk.net.au, serving as the digital storefronts for our extensive range of IT services. These domains are integral to our online visibility and client engagement, driving traffic and generating leads. The established SEO and online presence of these sites offer an immediate advantage, ensuring continued brand recognition and customer acquisition for the new owner.

Robust Social Media Footprint:
Engaging with Clients Across Multiple Platforms

The HelpDesk™ maintains an active presence on several social media platforms, including Facebook, LinkedIn, and YouTube. With pages like Facebook Maroochydore and Facebook Woodford, along with our YouTube channels showcasing our services, we’ve built a strong community of followers and clients. These platforms not only enhance our brand visibility but also serve as effective marketing tools, driving client engagement and service inquiries. The value of these established social media profiles lies in their ability to instantly connect the new owner with an engaged audience, ready for continued interaction.

Maximised Local Visibility:
Strategic Online Listings for Client Acquisition

The HelpDesk™ is prominently listed on various online directories, including Google My Business for both Maroochydore and Woodford locations, as well as Microsoft Bing Places. These listings significantly boost local SEO, ensuring that our business appears at the top of search results when potential clients seek IT support services in the area. These assets provide ongoing lead generation opportunities and are a critical component of our business’s local marketing strategy, offering the new owner an immediate advantage in attracting and retaining local clients.

Get in Touch with Rick!

Are you interested in The HelpDesk™